๐งพ Company Details โ
The Company Details page centralizes all organizational and accounting information about the account โ who you are, how you appear in documents/invoices, how to contact you, and the activity status of your users during a selected period. This is the place to update details "once and correctly" โ and the entire system will align accordingly.
๐ How to Access โ
- On phone: โฐ at the top right โ Company Details.
- On computer: Hover over the menu on the left โ Company Details.
๐ง What's on the Page (General Structure) โ
- Identity & Status Cards โ system information: company name, license status, internal company ID, account creation date.
- Billing & Tax Details โ name to appear on invoices/receipts, business/tax number, billing address, email for receiving documents.
- User & Scan Activity Summary โ brief analytics for 7/14/30 days + detail table per user.
๐ Editing is available to system administrators only. Regular users will see the information but cannot change it.
๐ชช Identity & Status Cards โ
In the top bar you'll see:
- Company Name โ how you appear in official places in the system.
- License Status โ whether the account is currently active.
- Company ID โ OpticCount's internal identifier (useful when contacting support).
- Created On Date โ when the account was set up.
๐ก Tip: When contacting support โ mention the company name and company ID; this speeds up handling.
๐งพ Billing & Tax Details (with โ๏ธ to Edit) โ
Here you set how your documents will look and where they are sent:
- Billing Name (Invoices/Receipts): e.g. the official corporate name. Recommended to align with accounting โ this is the text that will appear on documents.
- Business/Tax Number: The identifying number for tax purposes. Enter in the exact format you use for reporting.
- Business/Billing Address: Appears on documents.
- Email for Receiving Documents: Receipts/invoices and billing notifications are sent here.
โน๏ธ Updating fields affects documents going forward. Documents already issued remain as they were issued.
๐ก Tip: Set a distribution address here (e.g. billing@โฆ that routes to multiple recipients). This prevents misses during busy periods.
๐ User & Scan Activity Summary โ
An analytics block that gives a snapshot of system usage:
Period Selection โ
Quick selection buttons: 7 days, 14 days, 30 days.
Metric Cards โ
- Average scans per day โ how many scans are performed per day on average in the selected period.
- Active users โ how many employees were active in the period out of all users.
- Total scans in period โ total scans performed.
User Detail Table โ
Typical columns:
- Username | Phone | Permission
- Total Scans โ how many scans the user made in the period.
- Active Days โ how many different days they were active (even a day with one scan counts as active).
- Average per Day โ total scans / active days.
- Last Scan โ date of last action.
Why Does This Matter? โ
- Identify who works and when โ easy to spot who needs reinforcement/training.
- Examine workloads โ understand where to add staff.
- Track system adoption โ see if a new rollout "took".
Example: If user A has many "active days" but a low "average per day", they may be doing many spot checks. User B has few days but a high "average per day" โ they probably count intensively in long sessions. Plan staffing accordingly.
๐งฉ Connection to Other Pages โ
- License & Purchases Management: The license status here is the authoritative source for account state.
- User Management: The user list and permissions there directly affect who "counts as active" in the report here.
- My Integrations: Updated billing details and emails help integration processes that automatically produce documents.
โ When to Use / When Not To โ
Recommended when you need to:
- Set up a new account (onboarding) โ configure tax, address, and billing email.
- Before a quarter/organizational count โ check activity and adoption.
- Cross-check billing data/documents โ verify name and identifying number are correct.
Less relevant:
- For historical changes to documents already issued (name/number will only change for new documents).
โ ๏ธ Mistakes to Avoid โ
- Billing name different from the official name โ may cause inconsistency with accounting/banks.
- Leaving the business/tax number empty or outdated โ creates unnecessary corrections with the accountant.
๐ก Small Tips That Add Peace of Mind โ
- Assign one responsible role for this page (accounting manager/operations manager).
- After changing billing details โ perform a document test (generate a sample receipt/invoice) to verify display.
- Use the "active users" metric to coordinate targeted training for those who are less active in practice.
Summary โ
Company Details is your organizational and accounting control center in OpticCount: company and license identifiers, tax/billing details that carry over to documents, and some useful insights on field activity. Keep the data here accurate โ and the whole system will work smoothly for you, without "surprises" at the critical moment.